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Enterprise AI

Sistem Intelijen
untuk Bisnis Retail

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Customer Support
Digital Commerce
General Trade

Satu Knowledge Graph yang Mengingat, Bernalar, & Bertindak

di setiap gambar • setiap percakapan • setiap pesanan • setiap invoice  • setiap ticket
UNTUK SIAPA?

Intelijen yang tepat untuk setiap peran

Pilih peran untuk melihat perbedaan yang dilakukan dengan sistem intejilen kami.

Channel Partners Field Teams End Consumer Growth Teams

Pesan lebih cerdas.
Untung lebih banyak. Tanpa menunggu.

Pemesanan real-time lewat WhatsApp & Voice.
Mengenali riwayat pembelian.
Negosiasi harga pre-approved.
Deteksi sinyal kompetitor.
Bhavani Electricals
0:10
HINDI · AUTO-TRANSCRIBED
20 32A MCB और 5 8-वे DB चाहिए, क्या rate लगाओगे?
11:04 AM
Gold tier · Bhopal · last order 3 wks ago
0:08
Replying in Hindi
हाँ! Total ₹10,300 - book कर दूँ?
11:04 AM
अरे भाई थोड़ा कम करो, मंदी चल रही है
11:05 AM
Pre-approved limit 5% · gold tier
आपके लिए 5% extra off - ₹9,785. चलेगा?
11:05 AM
हाँ, book कर दो 👍
11:06 AM
Order readyVERIFIED
32A SP MCB ×20 + 8-way SPN DB ×5
SKU decoded - from voice, matched to order history
Negotiated price - ₹9,785 (within approved band)
Credit approved - within limit
ERP synced - #PL-5107
Deliver Monday, 6 Jul
Confirm order →Change qty

Lebih sedikit administrasi.
Lebih banyak closing.

Ringkasan akun lengkap sebelum setiap kunjungan.
Pencatatan pesanan lewat foto atau Voice.
Follow-up setelah kunjungan, otomatis.
Di Star Traders sekarang
"At Star Traders now"
10:04 AM
Lokasi terdeteksi · Star Traders
Ini petunjuk untukmu - sebelum masuk.
"Here's your brief - before you walk in."
10:04 AM
Visit briefPRE-VISIT
Star TradersRetail · Rute 4
Outstanding $12K · terlambat 45 hari
Order terakhir 38 hari lalu
Skema Q2 - cashback 3% · order di atas $5K
TARGET Dorong Perma NoHeat + reorder Primer & Emulsion
15 menit kemudian · di counter
Pembayaran $12K sudah ditagih. Order: Primer 200L, Emulsion 300L, NoHeat 10L.
"Collected the $12K. Order: Primer 200L, Emulsion 300L, NoHeat 10L."
10:24 AM
Kunjungan terekamERP SYNCED
Pembayaran $12K tercatat
Order dikonfirmasi - Interior Primer 200L · Emulsion 300L · NoHeat 10L
Briefing selesai dalam 20 detik · ERP diperbarui

Setiap pertanyaan terjawab.
Setiap kebutuhan terpenuhi.
Tanpa perlu dialihkan.

Saran produk yang personal.
Dukungan instan tanpa menunggu.
Satu agen. Semua kebutuhan.
Skin Studio
online · replies instantly
Hi - my sunscreen arrived with a broken cap. Can I get a replacement?
2:14 PM
Ira - ordered sunscreen 1 week back · 15 days returns window
You're within the window - replacement booked, on its way.
2:14 PM
Thanks. Also, my cheeks are dry and flaky lately. What should I use?
2:15 PM
Orders monthly · combination + sensitive skin · fragrance-allergic
For your skin, this should help - checked it's fragrance-free:
2:15 PM
Recommended for youIN STOCK
Ceramide Moisturizing Cream · 16 oz · $20
Fragrance-free, allergy-tested - safe for your sensitivity
3 ceramides + hyaluronic acid - for dry patches
Pairs with the Vitamin C serum you bought in May
Earn 480 loyalty points
free 15-day returnsAdd to cart →See full routine
Cool, this works.
2:16 PM

Akar masalah dalam hitungan menit.
Bukan sekadar hipotesis.

Akar masalah revenue dalam hitungan menit.
Diagnosis ROAS dari semua sinyal.
Replenishment sebelum stockout.
BI for eCom
Analyst · live data
Why did ROAS drop last week?
9:02 AM
Traced it - 4 signals, one story.
9:02 AM
ROAS −18% · root causeDIAGNOSED
Bids +22% on 3 campaigns
Competitor −12% on hero SKU
Stockout · 2 top ASINs · 4 days
Listing change · conversion −9%
Rebalance bids + restock+₹6.4L/mo
Show evidence →
Ask anything

Dibangun untuk vertikal bisnis Anda

Agrichem
Pharma
Building & Electrical
FMCG
Consumer
SETIAP TITIK KONTAK

Jangkau pengguna di manapun mereka berada

Kecerdasan yang sama di setiap channel dan interface untuk pengalaman yang konsisten.

WhatsApp
Messenger
Line
Voice
Brand Website
Custom App
Analytics
Viber
Marketplace
Tanpa merubah kebiasaan.
WhatsApp & Messaging
• No new login or app required
• Orders, schemes, stock & support in one conversation
• 25–30%+ adoption in 8 weeks
Voice
• From voice to verified order
• Understands every local language
• Built for rural and low-connectivity markets
Brand Website
• Search by need, not SKU
• Context-aware recommendations
• Guided buying conversations
Custom App
• Works inside your existing SFA & Field Assist apps
• Order capture, outlet intelligence & guided selling
• Zero workflow disruption
Marketplace
• Deploy across Shopee, Lazada, Amazon & Flipkart
• Catalogue and listing intelligence
• Inventory and bid optimization
Dashboard & Analytics
• Ask questions in plain language
• Answers backed by live business data
• No reports to interpret
USE CASE

Alur kerja dari eCom hingga General Trade

Dari pencarian pertama hingga keputusan terakhir, setiap agent bernalar berdasarkan knowledge graph commerce yang sama dan real-time.

From the first search to the final decision, every agent reasons on the same live commerce knowledge graph.

Search & Discovery

Explore
Intent Understanding
Intent Understanding
Interprets natural language queries
Product Discovery
2x faster product discovery
Fitment
Fitment
Fits the need, not just the spec
Compare
Compare
Explains trade-offs
Lead Qualification
Lead Qualification
24×7 qualification,
2× higher conversion
Cross-sell
Cross-sell
15–25% higher AOV

Sales & Ordering

Explore
SKU Recognition
SKU Recognition
Maps local names to catalog SKUs
Scheme Aware
Scheme Aware
Eliminates scheme leakage
Upsell
Upsell
Suggests relevant SKUs from purchase history
Credit
Pre-approved limits checked instantly
Pricing
Pricing
Negotiates within approved guardrails
Voice + Photo
Voice + Photo
Order by voice or image. No typing

Channel Operations

Explore
OCR Capture
OCR Capture
Invoices digitized in seconds
Push to ERP
Push to ERP
5–7 days to 1–2 minutes
Fraud Detection
Fraud Detection
Flags anomalies before ERP entry
First Contact
First Contact
60% of queries resolved automatically
Auto-triage
Auto-triage
50% fewer SLA breaches
Escalation Intel
Escalation Intel
Complete context before handoff

Decision Intelligence

Explore
Unified Channel View
Unified Channel View
One view across every channel
SKU Health
SKU Health
Revenue leaks identified early
Root Cause
Explains
performance in seconds
Scheme & Pricing
Scheme & Pricing
Market-aware pricing decisions
Demand Forecast
Demand Forecast
Predicts stockouts before they happen
ROAS Tracer
ROAS Tracer
Spend-to-sales by SKU

Search & Discovery

Pelajari
Intent Understanding
Intent Understanding
Interprets natural language queries
Product Discovery
2x faster product discovery
Fitment
Fitment
Fits the need, not just the spec
Compare
Compare
Explains trade-offs
Lead Qualification
Lead Qualification
24×7 qualification,
2× higher conversion
Cross-sell
Cross-sell
15–25% higher AOV

Sales & Ordering

Pelajari
SKU Recognition
SKU Recognition
Maps local names to catalog SKUs
Scheme Aware
Scheme Aware
Eliminates scheme leakage
Upsell
Upsell
Suggests relevant SKUs from purchase history
Credit
Pre-approved limits checked instantly
Pricing
Pricing
Negotiates within approved guardrails
Voice + Photo
Voice + Photo
Order by voice or image. No typing

Channel Operations

Pelajari
OCR Capture
OCR Capture
Invoices digitized in seconds
Push to ERP
Push to ERP
5–7 days to 1–2 minutes
Fraud Detection
Fraud Detection
Flags anomalies before ERP entry
First Contact
60% of queries resolved automatically
Auto-triage
Auto-triage
50% fewer SLA breaches
Escalation Intel
Escalation Intel
Complete context before handoff

Decision Intelligence

Pelajari
Unified Channel View
Unified Channel View
One view across every channel
SKU Health
SKU Health
Revenue leaks identified early
Root Cause
Explains
performance in seconds
Scheme & Pricing
Scheme & Pricing
Market-aware pricing decisions
Demand Forecast
Demand Forecast
Predicts stockouts before they happen
ROAS Tracer
ROAS Tracer
Spend-to-sales by SKU
KEPERCAYAAN ENTERPRISE

Privasi bertandar enterprise

Data commerce Anda adalah keunggulan kompetitif Anda.
Dienkripsi end-to-end dan tidak pernah digunakan untuk melatih model bersama.

Sepenuhnya patuh terhadap standar keamanan global tertinggi.

Graas Data Security
ENTERPRISE TRUST

Enterprise-grade privacy

Your commerce data is your competitive edge. We treat it that way.
Encrypted end-to-end and never used to train shared models.

Fully compliant with the highest global security standards.

Kustomer Kami

DKSH | Graas Client
Omron | Graas Client
Puma | Graas Client
Graas Client | Paula's Choice
Schneider | Graas Client
DKSH | Graas Client
Omron | Graas Client
Puma | Graas Client
Graas Client | Paula's Choice
Schneider | Graas Client
TESTIMONI

Apa kata kustomer kami→

The System of Intelligence for Retail Commerce.

+
Platform
Graas Agent Foundry
Knowledge Graph
Data Connectors
Security
+
Use Case
Search & Discovery
Sales & Ordering
Channel Operations
Decision Intelligence
Storefront Ops

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