Commerce Knowledge Graph

Every system and channel. One connected graph.

Not a data warehouse you migrate to — a living graph built from your existing systems, carrying the context no single one of them has alone.

A layer on top, not a replacement

We don't replace your systems. We reason across them. Securely.

The graph reads across your ERP, CRM, loyalty, and WMS — and writes results back. No migration, no rip-and-replace. Permissions-aware, encrypted, and fully auditable from day one.

Commerce Knowledge Graph — one live map across your systems

ERPFinance · inventory

CRMCustomers · history

LoyaltyTiers · schemes

PIMCatalog

WMSStock · fulfilment

OMSOrders

TMSTransport

DMSDistributor

Reads across all of them, writes results back — your systems of record stay exactly where they are.

Permissions-aware · Encrypted & private — your data never trains shared models · Cloud or on-premise · Full governance & audit trail

Commerce Knowledge Graph

What's in the graph

Product truth on one side, customer behaviour on the other — joined into a single map your agents read from directly. Accurate answers grounded in your verified facts. No guesswork, no wasted tokens.

Product Knowledge Graph

Everything true about what you sell.

SKU taxonomy & enriched attributes

Scheme terms & regulatory flags

Substitution logic & pricing rules

Canonical product identity

Customer Knowledge Graph

Everything you know about who you sell to.

Retailer buying patterns & history

Distributor behaviour & credit cycles

Field-agent visit records & outlet profiles

Order anomaly & fraud signals

The right product. The right customer. Faster and cheaper.

Grounded in your verified facts — not the open internet · Under 200ms · 60% fewer tokens · Consistent across every channel and agent

One catalog · two readers

Product Knowledge Graph

Your storefront doesn't change. Underneath, the same product becomes structured intelligence — for agents to read, reason over, and act on.

For humans · nothing changes for your shoppers

Human storefront view — Schneider Electric product page

For agents · structured for how they read

Agent structured data view — Graas product knowledge graph

Same SKU, two surfaces. The storefront sells to people; the graph gives agents the depth to recommend, quote, and order — without changing what shoppers see.

Live graph traversal

One question. Every system, traversed.

When a retailer messages, the agent doesn't fire five separate lookups and stitch the answers together. It walks one connected graph — customers, products, and the patterns between them — and comes back in a single pass.

Live reasoning

Scroll to begin

WhatsApp · Pune

Bhavani Electricals — a retailer, 18 months on the books — messages their distributor. Every answer below is read live from the graph.

Knowledge graph Customer Product Learned pattern

0systems read

0nodes traversed

1query, one pass

No system on its own could answer that. Connected, the graph answered it in one pass — and found a bigger order on the way.

The graph is the memory. The agents are the muscle.

The graph is the memory and the reasoning. The agents that act on it are built in the Graas Agent Foundry.

Explore the Agent Foundry →

See what your systems look like, joined.

We'll map the Commerce Knowledge Graph onto your ERP, CRM, loyalty and WMS — and show where connected reasoning turns into revenue.

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