Sales & Ordering | Graas | The System of Intelligence for Retail Commerce

Sales & Ordering

Turn every sales conversation into an order

Market lingo, local shorthand over Whatsapp and voice calls - all understood in domain and customer context. Customer history applied, best scheme locked, credit checked. Order confirmed, ERP updated.

How Graas reasons through every order.

Customer Request

Customer & Catalog Intelligence

Commercial Rules

Confirmed Order

👤

RETAILER ASKS "Need additional 500 6A sw. Give best price.."

STEP 1

✓ Customer Context

Customer

ABC Electricals, Gold Tier

Products Requested

6A Switches

Quantity

500 Boxes

STEP 2

Customer & Catalog Knowledge Graph

Previous Purchase

6A One-way White · 1 week back

Typical Reorder Cycle

7 Days

Frequently Bought Together

6A White Modular Plate

Buying Preference

Economy Range

STEP 3

Commercial Intelligence

Applicable Scheme

8% Discount over 100 units

Available credit

$5,000

Stock availability

1000 units in stock

✦ CONFIRMED ORDER

500 × 6A One-way White, economy range

✓ Correct SKU identified
✓ Scheme applied
✓ Credit validated
✓ Inventory reserved

RECOMMENDED ADD-ON

6A White Modular Plates

ALTERNATIVE OPTION

Premium Variant

Higher efficiency. Better margin.

Why enterprise ordering needs more than just order capture.

Without Graas

✕Voice and handwritten orders transcribed manually

✕Exact SKU required for every digital order

✕Identify products manually

✕Check pricing separately

✕Manual efforts required for ERP entry

With Graas

✓Voice notes and photos decoded instantly

✓Market lingo and shorthand understood in context

✓Customer history identifies the right SKU

✓Scheme and credit applied automatically

✓ERP-ready order, confirmed in one conversation

Business Outcomes

+20–40%

Average Order Value

Scheme-aware pricing and co-purchase upsells applied automatically at every order.

↓

Order Errors

Market lingo decoded from domain context and order history - right SKU, every time

✓

Scheme Leakage Eliminated

Best discount locked before order confirms. No rep needed.

✓

Zero Manual ERP Entry

Voice, photo, or text - confirmed and in ERP instantly.

Explore More Use Cases

Search & Discovery Help buyers discover the right products. → Channel Operations Capture every secondary sale automatically. → Decision Intelligence Explain what's changing and what to do next. →