What if getting answers from your eCommerce data was as simple as asking a question?

It’s natural to want quick clarity on things like “Which ad channel is underperforming this week?”, “What was the stock-out situation last week?”, or “Which products are trending and why?” But even the most powerful dashboards still demand time, filtering, clicking, exporting, and comparing.

That’s why Hoppr was born. An AI agent from Graas, Hoppr gives your team the power to ask and instantly receive insights from your data, without the hassle of digging through dashboards or manual reports. 

Hoppr’s purpose is simple, to make data accessible, immediate, and actionable.

In this post, we’ll show you how Hoppr makes data effortless, helping your eCommerce team skip the dashboards, get instant insights, and make smarter decisions faster.

Let’s dive right in!

What is Hoppr and What Does It Do?

Hoppr is Graas’ AI agent designed to make your data work better for you. It’s not here to replace your dashboards but to work alongside them in a co-pilot mode, giving you straight answers to the data questions and insights you need right away.

Behind the scenes, Hoppr plugs right into your key data sources, i.e., sales performance, SKUs, ad channels, inventory, and more. You don’t have to juggle with endless tabs or pull manual reports. Hopper brings everything together in one place, sparing you the hassle of any back-and-forth, but giving you answers the moment you ask for them.

And the real magic lies in how you interact with it. You don’t need technical know-how to use Hoppr or do hours of digging through dashboards. You can simply type or ask questions like you would a generative AI tool, say “Why did sales drop yesterday?” or “Which SKUs underperformed last week?” and it instantly pulls out the insights.

It makes complex data simple, giving your team the power to act quickly and confidently, without slowing down to wrestle with tools or reports.

Why eCommerce Teams Need AI Agents Like Hoppr

Dashboards will always be the backbone of eCommerce analytics, but they aren’t built for speed. So, when you need quick updates, running through filters and exporting reports can slow your team down. 

Here’s how Hoppr cuts the time between having a query and getting the answer effortlessly:

No More Dashboard Hopping

We’ve all been there, clicking through dashboards, applying filters, and exporting files just to confirm a single number. It’s a time sink that slows momentum. Hoppr cuts through that noise by giving you the answer instantly, and leaves dashboards for when you really need to dive deep.

Instant Access to Key Insights

When you have concerns like sales dips, SKU performance, and ad spend efficiency, you’d usually be stuck with slicing filters or building pivot tables to get these answers. That’s not the usual case with Hoppr, where answers are surfaced instantly. So your team spends less time crunching numbers and more time acting on what really matters.

Supports Daily Operations

eCommerce teams thrive on quick checks and constant updates. Sometimes it’s as simple as reviewing campaign data before a meeting, other times it’s a full quarterly sales snapshot for leadership. Either way, Hoppr delivers the answers on demand, keeping operations flowing and momentum high.

Keeps Dashboards Valuable

Hoppr isn’t here to replace your dashboards, it’s here to make them more valuable. Think of it as the fast lane for quick answers, while your dashboards remain the destination for deeper dives and long-term analysis. Together, they give you the best of both worlds: speed when you need it, and depth when it matters.

Key Use Cases of Hoppr in eCommerce

Hoppr is a daily companion for every function in an eCommerce business. Here’s how different teams use it in their day-to-day tasks, and how your teams can draw inspiration from them:

Sales

Sales teams need a clear view of product performance across every marketplace and storefront to stay ahead. So, a sales manager can simply ask Hoppr, “How are my top SKUs performing today across Shopee and Shopify?” and get an immediate answer. 

He can use this instant visibility to double down on bestsellers, address underperforming SKUs, and adjust promotions or inventory before issues escalate. Your team can as well find quick opportunities and gaps, and turn them into revenue growth.

Marketing

Speed can, to a large extent, determine whether a marketing team wins or loses. There’s huge potential in campaign optimization, but only if teams have the right intel at the right time. 

Instead of wading through dashboards, they can simply ask Hoppr, “Which campaign had the best ROAS this weekend?” and get an instant answer. 

That immediacy means budgets can be shifted to top performers before momentum fades, underperforming ads can be cut before they waste spend, and campaigns stay sharp and profitable, ensuring marketing directly drives revenue growth.

Product

Product teams need more than just sales numbers. They need visibility into how customers are experiencing the products. By simply asking Hoppr, “What’s our most returned product in the last 30 days?” they can immediately uncover patterns that point to deeper issues, say quality defects, sizing inconsistencies, or unmet customer expectations. 

Spotting these signals early allows teams to make design tweaks, improve product descriptions, or tighten quality checks. This leads to happier customers, stronger brand trust, and profitability that isn’t quietly eroded by hidden product issues.

Leadership

CXOs and leadership teams depend on a bird’s-eye view of performance. A simple question like, “What’s driving revenue growth this week?” gives them an instant breakdown of the biggest growth drivers, say a high-performing campaign, a trending SKU, or a strong marketplace channel. 

This high-level visibility ensures leadership can make confident, data-backed strategic decisions without waiting for weekly or monthly reports, the kind that fuel sustainable growth.

How Hoppr Works Behind the Scenes

Hoppr is built to remove the friction between your questions and the decisions you need to make. Here’s how it powers action for your eCommerce business:

1. Integrated with Graas and Your Data

By connecting directly with the Graas platform and your data sources across sales, SKUs, ad campaigns, and inventory, Hoppr ensures every answer is drawn from the most accurate, real-time information. This means you can trust the insights to guide immediate actions.

2. Understands Plain-Language Questions

You don’t have to think in filters or technical terms. Hoppr is trained to understand natural business questions like SKUs that underperformed last week or the drivers of revenue growth last week. Hopper is built for, and can be used by, every team member from analysts to CXOs without extra training.

3. Delivers Insights Instantly

Hoppr surfaces answers in seconds, which is a lot faster than the most neatly organized dashboard. Your team can channel the time needed to read the dashboard and make sense of it into taking an action straight away. Faster answers and faster pivots, like shifting budgets and adjusting inventory, become a reflex for your team.

4. Empowers Teams to Act Faster

Hoppr doesn’t interfere with your decision-making, it strengthens it with quick, data-backed insights that directly impact the bottom line. Removing the lag of manual reporting gives your team clarity in the moment, helping you act on opportunities faster and resolve issues before they escalate.

Conclusion

Hoppr isn’t your typical AI assistant, it’s an agent that makes your eCommerce data accessible and actionable in real time. 

It unifies your data from across sales, SKUs, and campaigns into a single source of truth that your team can use to pull instant insights, right at the moment you need it, often in seconds. And when deeper analysis is required, your Graas dashboard remains as powerful as ever.

Try Hoppr today and experience how effortless data-driven decisions can be. Your next growth opportunity is just one question away.

Book a demo today!