Shopkeepers knew their street, their stock and the customer by name.
Online and offline. Distributors, retailers, websites, marketplace storefronts, modern trade, quick commerce. Advertising, traffic and inventory counts made it messier. Email, social, messaging and telephone made it noisier.
Enterprises now sit on more data than ever — and have less feel for what's actually happening than a kirana, warung or corner-shop owner had fifty years ago.
Our job is to give trade its instinct back.
If you just want a bot built, contact a system integrator.
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